Localiza Fleet Solutions is always ready to serve you, offering assistance services 24 hours a day, 7 days a week, throughout Brazil and also with a presence in Latin America.
Our 24-hour service model is recognized and approved by 98.8% of car users, according to a customer satisfaction survey.*
To access these services, all you need to do is dial 0800-979-1010 and you'll put our service structure into action. This team is responsible for putting our customers in contact with our service-provider network, which consists of specialized and carefully selected professionals to solve your problem – whether it's a flat tire or a car accident, for example – as quickly as possible.
Our team also stays in contact with suppliers during the entire time the services are being performed. We monitor the process from the time the car goes in until the problem is solved and the car is picked up.
We keep you informed about what's going on with the car the entire time. To ensure fast, quality service, we help our partners find parts, to correctly identify what needs to be changed, always in accordance with manufacturer guidelines.
You can also carry out preventative and corrective maintenance services through this center.
*2014 Localiza Fleet Solutions Customer Satisfaction Survey conducted by the Vox Populi Institute.
